Privacy policy

Privacy Policy — Pro-Elements Corp.

Last updated: July 14, 2026

This Privacy Policy describes how Pro-Elements Corp. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.proe-pr.com (the "Site") or otherwise communicate with us. By using the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information we collect. We collect the following types of information:

  • Information you provide directly: name, shipping and billing address, email address, phone number, and order details when you make a purchase; custom artwork or logos you upload for personalized products; messages you send us via email, WhatsApp, or contact forms.
  • Payment information: payments are processed securely by Shopify Payments and its payment partners. We do not store your full credit card number.
  • Information collected automatically: device information, browser type, IP address, and how you interact with the Site (via cookies and similar technologies), used to operate and improve the store.

How we use your information.

  • To process, fulfill, and ship your orders, and to send order confirmations and tracking updates.
  • To produce custom products using artwork you provide.
  • To respond to your questions and provide customer support.
  • To improve our Site, products, and services.
  • To send marketing communications only if you opt in (you can unsubscribe at any time).
  • To prevent fraud and comply with legal obligations.

How we share your information. We share personal information only with service providers who need it to operate our business: Shopify (our e-commerce platform), payment processors, shipping carriers (e.g., USPS, UPS), and email/communication tools. We do not sell your personal information.

Cookies. The Site uses cookies to keep your cart working, remember preferences, and understand site traffic. You can control cookies through your browser settings, but some features of the Site may not work without them.

Data retention. We keep order and customer records as long as needed to provide our services and meet legal, tax, and accounting requirements.

Your rights. Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, email us at Sales@proe-pr.com.

Children. The Site is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes. We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest version.

Contact us. For any questions about this Privacy Policy:

Pro-Elements Corp. Cayey, Puerto Rico · Email: Sales@proe-pr.com WhatsApp: +1 (787) 420-2243